Hi Jack,
Thank you for taking the time to share your honest feedback on our Silver Casablanca Slider Necklace & we're glad to hear that you appreciate the concept of the design!
We truly understand that necklace length preferences can be very personal, and we appreciate you giving it a try.
The length of our Casablanca Slider was designed to create an elegant mid-chest drape, but we absolutely understand that this may not suit everyone's style or comfort preferences. Your feedback about preferring a shorter length is really valuable to us.
We have reached out to you in a separate email to provide a resolution for this matter.
We greatly appreciate your feedback and will share it with our design team for their review as we continue to develop pieces that hopefully offer a range of length options to suit different preferences.
With regards,
Natashia
Customer Service Representative