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Management Trainee (Retail)

Are you eager to launch your management career and blaze a trail to leadership? At By Invite Only, we are looking for driven and talented individuals to join our retail management trainee program!

As a retail management trainee, you'll dive headfirst into an exhilarating journey of growth and development. Get ready to roll up your sleeves and immerse yourself in hands-on experiences, invaluable mentorship, and the essential skills needed to thrive in today's dynamic business landscape. Whether you're a recent graduate hungry for opportunity or a seasoned professional craving a fresh challenge, our program provides a unique chance to learn, evolve, and leave your mark from day one.

Join us and ignite your path to a fulfilling and impactful career in leadership. This exciting opportunity includes a 24-month development plan, with your home base at our vibrant retail store located in the east. Upon successful program completion, you'll step into the role of managing two stores – a fantastic milestone on your journey to success!

What you'll do:

  • Greet and welcome customers as they enter the stores, creating a friendly and inviting atmosphere
  • Assist to style customers in our latest pieces and provide recommendations based on their needs
  • Maintain a comprehensive understanding of our product range
  • Process sales transaction with a high level of accuracy
  • Assist with after sales service such as returns or exchanges
  • Monitor inventory levels and communicate with Operations Team to replenish stocks when necessary
  • Maintain a clean and organised sales floor, including restocking merchandise, tidying shelves, and arranging displays
  • Process online order collections when required
  • Encourage customer loyalty by delivering outstanding service and building strong relationships with them
  • Supervise, train and motivate a team of store employees, ensuring a positive work environment
  • Provide ongoing coaching, feedback and performance evaluations to team members to enhance their productivity and development
  • Plan and manage team schedule to ensure adequate staffing levels to meet operational needs
  • Resolve customer complaints or concerns in a professional and satisfactory manner
  • Monitor sales performance and key performance indicators (KPIs) of team members to identify areas for improvement
  • Assist in implementing strategies to drive sales, increase revenue and meet or exceed sales target
  • Process staff purchase when required
  • Support any duties or responsibilities assigned

What we'll provide:

  • A structured 24 months training program where you will gain hands on experience
  • Mentoring and guidance from our professional colleagues and management
  • 5 day work week, including weekends

What we're looking for:

  • Preferably Bachelor Degree in Retail Management or a relevant field
  • Preferred 1 year of retail experience, fresh graduates are welcome
  • Possesses leadership skills with the ability to inspire and motivate
  • Excellent communication skills with the ability to build strong relationships and collaborate with cross functional teams
  • Demonstrated ability to analyse sales data, identify trends and develop strategies to drive performance
  • Flexibility to travel between store locations
  • Proficiency in Microsoft Office applications such as Word and Excel
  • Displays exceptional multitasking abilities, managing multiple projects simultaneously
  • Takes initiative, shows resourcefulness and a sense of urgency to meet deadlines
  • Shows meticulous attention to detail and follow-through on projects
  • Able to work independently as well as collaboratively
  • Have a can-do attitude and is a problem solver
  • Passion for fashion and jewellery

Interested? Please email us at with your CV/resume.

We will get back to you shortly should you be selected for an interview.

Thank you.