Payment Mode & Ordering
- If you have been issued a store credit, a dollar-value coupon with no expiry date would have been issued to you via email.
- You may use the code at checkout to redeem your credits.
- Store credits may only be used on our webstore and not redeemable at our physical stockists in Singapore or anywhere else.
- The customer is responsible for any sales taxes incurred at their local customs.
- We are happy to take your order quickly by phone.
Please call our customer care department at:
+65 987 33 729 (Singapore) between the timing of 11 am to 7pm during weekdays from Monday to Friday, except weekends and public holidays.
- You may alternatively place an order with us via email. Simply let us know which are the items you would like to have and we will send you an invoice shortly after your confirmation.
WRONG SHIPPING ADDRESS
After placing an order, we will send an email to confirm the shipping address and the items you have ordered. Please check the shipping address and drop us an email if you spot any errors with your address, preferably quick as we pack and ship fast.
We will unfortunately not be liable for items sent to a wrong shipping address provided. As all packages come with a tracking number, we will try our best to help track down your package and direct it to your correct address. Any re-shipping charges incurred will be charged to the customer for the wrong address provided.
If you have any other queries regarding ordering and payment, please drop us an email and we will get back to you within 48 hours.