Tracking Your Order
- A tracking code will be emailed to the email address we have on file. Do double check that you have input the correct email address and/or telephone number so we can promptly contact you when needed.
For tracking Singapore courier deliveries (NinjaVan) > here
For tracking Singapore courier deliveries (Pickupp) > here
For DHL Parcel International Direct or Packet Plus, you may track your package here.
For Aramex Express packages, you can track your package here.
For FedEx Express packages, you can track your package here.
If you have any queries regarding your delivery please contact the customer care team.
CHANGE OR CANCEL YOUR ORDER
If you need to change or cancel your order, please contact us preferably within 2 hours after your order is placed. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.
Please note that we do not do refunds in cash and only in store credits.